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Consult Where to Buy for retail
outlets, catalogs and online etailers. You can also buy products and services
here at EZM.com or by calling us at (800) 306-1722 or (203) 866-6900. If you
would like to order with a purchase order, you need to open a corporate
account. For more information about setting up a corporate account, please call
us or email us at sales@ezm.com.
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For purchases from EZM.com, we accept MasterCard, Visa, and
American Express. For purchase orders, contact us at
sales@ezm.com.
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The EZM.com shopping cart is secure. Specifically, the screens
that ask for your credit card information or that hold any personal account
information use SSL (Secure Socket Layer) encryption, the Industry standard
used on all major shopping sites. When on any web page, look for a security
icon in your browser (a small gold lock in Internet Explorer and an unbroken
key or padlock in Netscape). In addition, your order is private. EZM does
not share your name with third-party companies. For more information, consult
our Privacy Policy.
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On EZM.com, your shipping options are: Ground Shipping, Second Day
Air, and Next Day Air. If your order is received before 3:00 p.m.
EST and the item is in stock, it normally ships the same day. The cost of
shipping an item varies based on your location and the weight of the item.
Enter your zip code in the Shipping Cost Calculator (on the Shopping Cart page)
to see the cost associated with each method.
Backorder Items: If you order items that are on backorder and in stock at
the same time, we will ship the in-stock items without waiting for the
backorder items. We will notify you of the status and projected availability of
backorder items and you will be able to decide whether to keep your order in
for those items.
P.O. Boxes, APO's, FPO's: We do NOT ship to P.O. Boxes. To ship to
APO's or FPO's, please call us; at (800) 306-1722 or (203) 866-6900.
We are not able to ship to countries outside the United States at this time.
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For purchases directly from EZM.com , EZM has a
30-Day Return Policy. If you are not completely satisfied with
your purchase, please c
all us at (800) 306-1722 or email
customerservice@ezm.com with
your name, the Order Number and Date. We will issue a refund
and ask you to return your purchase to EZM Inc., 66 Fort Point
Street, Norwalk, CT 06855. If you did not purchase from
EZM.com, consult the return policy of the store or online
retailer where you made the
purchase.
If you did not purchase directly from EZM.com, your case or accessory is covered
by the applicable warranty. Cases designed and manufacturered by EZM come with a Lifetime
Limited Warranty. For the MRoller and other accessories, consult the warranty information that came with the product or consult our Warranty
Page. EZM Customer
Service will help you determine your customer service options.
Simply contact EZM's customer service (customerservice@ezm.com
or call (800) 306-1722 or (203)866-6900).
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Prices published on the EZM.com website are subject to change
without notice. Prices do not include shipping costs.
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If an item is not in stock, it is backordered. This is often the
case with new or popular products. By ordering a backorder product, you can
guarantee you will receive the item as soon as possible. You can cancel your
order at any time. Please note that EZM.com does not charge your credit card
for such purchases until the product is shipped.
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There are numerous benefits to setting up a corporate account,
including volume discounts, assistance in finding the right solution to meet
your needs, and a dedicated corporate sales representative. In addition, when
you buy EZM.com's services via a corporate account, you get the benefit of
consolidated statements. Call us at 203-899-8413 or email us at
corporatesales@ezm.com.
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At this time, EZM.com does not sell outside the United States.
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